1: The use of the conversion services
1 Conversion from a website to an application is included in the price of the package you have chosen. The website you provide us with must be your own website or the website of your customer (i.e. in case you are a freelancer), to which you hold the proper rights. The customer is responsible for the entire website that is provided If an external link or link that leads to a different domain is used on the website, other than an e-mail address, this link might not be included in the conversion and will be opened in an external browser on the mobile device.
Once the transaction is complete, our team will process your order and convert your website into an app for either Android, iOS or both, depending on the package you have chosen You will receive an e-mail with an invoice within 24 hours after purchasing a package. You will receive your products within 2 days after completing the transaction. We will e-mail you the app(s), a tutorial on how to publish on the Google Play Store and Appstore and tutorials on how to setup Push Notifications Websites need to be optimized for viewing on mobile devices in order to get the best possible experience when using the application for android and iOS Please note that there is a one time fee to publish apps on the Google Play Store (25,00$) and an annual fee of 99,00$ to publish apps on the Apple App Store. Publiosis cannot provide these licenses. These are also not included in our packages. We ask our customers to upload a logo. If one cannot be provided, Publiosis will try to extract one from the customer's website. Our team will test your applications extensively and on a wide range of devices, prior to mailing them to the customer. Should an error occur, we will fix this as soon as possible. In this case, the customer needs to notify us within 14 days after receiving the application(s). We require a complete description of the occurring error and on which devices the error has occured. If possible, backed up by screenshots. Every transaction is final and refunds can only be given under these circumstances A technical error on our part, which cannot be fixed, prevents the usage of your app(s) or prevents the apps from getting published on the Google Play or Appstore. These errors need to be proven by screenshots and clear explanations when and how they occur. If these errors are fixed, no refund will be allowed. Should the error persist, a refund will be given within 14 days of reporting the error. In this case, the applications need to be destroyed immediately and cannot, under any circumstances be posted on the Google Play Store or Appstore.
2. The privacy of our customers